Opening Hours

Opening Hours

Our normal opening hours (excluding bank holidays) are:

Monday to Friday 8am - 6:30pm 

Closed for lunch 1pm-2pm

Surgery Staff Training Shutdown Dates

The surgery will be closed from 13.00 to 18.30 on the following dates for staff training in 2024, all surgeries are closed across Essex to allow for GP and all staff training updates, please dial 111 if you need a GP and dial 999 if you need a doctor urgently.

Thursday 25th April 

Wednesday 15th May

Tuesday 18th June

Thursday 11th July

Wednesday 18th September

Thursday 17th October

Thursday 14th November

Wednesday 11th December

Enhanced Access

There are now Enhanced Access appointments available outside of our regular opening hours. The appointments are available from 18:30 to 20:00 on weekdays, and from 09:00 to 17:00 on Saturdays.

To book an Enhanced Access appointment, please call reception on 01277 289400. They will tell you which appointments are available, and who the right person to help you is.

If you need more information about Enhanced Access, please click here.

When We Are Closed

NHS 111 Service:

If our surgery is closed, then your calls will be automatically diverted to the NHS out-of-hours service, 111. Alternatively, you can directly call 111 for non-emergencies, or alternatively you can visit the NHS 111 website (see below), which can direct you to the best place to get help for your symptoms. If necessary, a doctor or emergency care practitioner can visit you at home.

The 111 service is available 24 hours a day, 365 days a year, and you will not be charged for your call even from a mobile phone. When you dial 111, you speak to a team of highly trained call advisers, supported by experienced nurses. Staff will try to assess your needs, and then decide on the most appropriate course of action. This could result in general information, advice or reassurance, a referral to an NHS service, or the dispatch of an ambulance.

If you believe that a life-threating emergency is occurring (including chest pain / shortness of breath), then call 999 without delay.

If you wish to learn more about your health out of hours, then the NHS Health A-Z and NHS Medicine A-Z are fantastic free resources.

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.