There are now Enhanced Access appointments available outside of our regular opening hours. The appointments are available from 18:30 to 20:00 on weekdays, and from 09:00 to 17:00 on Saturdays.
To book an Enhanced Access appointment, please call reception on 01277 289400. They will tell you which appointments are available, and who the right person to help you is.
If you need more information about Enhanced Access, please click here.
When We Are Closed
NHS 111 Service:
If our surgery is closed, then your calls will be automatically diverted to the NHS out-of-hours service, 111. Alternatively, you can directly call 111 for non-emergencies, or alternatively you can visit the NHS 111 website (see below), which can direct you to the best place to get help for your symptoms. If necessary, a doctor or emergency care practitioner can visit you at home.
The 111 service is available 24 hours a day, 365 days a year, and you will not be charged for your call even from a mobile phone. When you dial 111, you speak to a team of highly trained call advisers, supported by experienced nurses. Staff will try to assess your needs, and then decide on the most appropriate course of action. This could result in general information, advice or reassurance, a referral to an NHS service, or the dispatch of an ambulance.
If you believe that a life-threating emergency is occurring (including chest pain / shortness of breath), then call 999 without delay.
NHS 111 Online
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
- Treat yourself at home
- Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Staff Training Days 2023/2024
The surgery will be closed from 12:30 – 18:30 on the following dates for staff training:
- Wednesday 20th September 2023
- Thursday 19th October 2023
- Tuesday 21st November 2023
- Wednesday 13th December 2023
- Tuesday 27th February 2024
- Thursday 21st March 2024