Stock SurgeryCommon RoadStockEssex, CM4 9NFTel: 01277 289400
PLEASE CALL THE SURGERY IF YOU ARE AN AT RISK PATIENT AND HAVE NOT HAD YOUR FLU VACCINATION.
You can order your repeat prescriptions, book some doctors appointments, view historic/future appointments and cancel all appointments online. In order to do this you need to obtain a username and password from the Surgery (Photo ID required).
From 1st December we will require 3 working days notice to fill prescriptions.
There are four ways to order your medication:
Easier telephone access when you really need it
Telephone requests for repeat prescriptions block the line into the surgery for quite a long time, compared for example, with requesting an appointment or a home visit. This could make it more difficult to get through to the surgery in an emergency.
It is difficult for the receptionists to accurately identify which medicines you need when patients order by phone. This is because many people don't know the names of their medication. Ticking the items on the most up to date medication list that was issued with your last repeat prescription improves accuracy.
Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Patients using the postal service should allow one week.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
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